Shipping & Return
Shipping & Return policy
Shipping and Delivery
Wise Cabinet & Countertop can only ship to valid street addresses and cannot ship to P.O. Boxes or APO/FPO.
Standard Shipping Schedule
In most cases, your order will be completed in two to three weeks (depending on location and timing). Shipping time is about 2-3 business days. If you need to know the detailed time, please contact our sales representatives by phone or email.
If your order is already in production, your order cannot be canceled. If you have any questions about your order, please call us at 718-782-0050.
You can cancel an order that has not yet entered the production process by contacting Customer Service at 718-782-0050. If you need to RETURN our products. Please pack and return the goods within 30 days. If there is a problem with a product due to our error, please contact the customer service center at 718-782-0050. We will provide a solution to your problem.
Pack Your Returns
Please fill out the return information and your return form.
- Separate and secure packaging of products
- Use sufficient cushioning material
- Use cardboard boxes
- Use strong tape to bind cardboard boxes instead of string.
- Include an address label with a clear and complete shipping and return address